Shipping Information
International Shipping
Savetify currently ships to Singapore, USA and Canada at clear and flat rates. A tracking number for your order will be sent via e-mail within the next working day. We are using Fedex.
Prices includes Tax and Duties
What you pay on our online shop is final. Our courier will never ask you for additional payment to receive your order.
Cancellation
You will be able to cancel your order for store credits if your order is still in our warehouse. The moment your order leaves our warehouse, no cancellation will be allowed.
There will be strictly no refunds of monies paid in any circumstance if you choose to cancel your order. We will only allow refunds if Savetify initiates the cancellation.
Return for Store Credit and Exchange
You are welcome to return for store credit or exchange your item(s) within 60 days. Item(s) has to be returned in the same condition received, along with its original packaging and components.
Garment tags should still be intact for returned or exchanged garments, and should not be worn or washed.
Buyer has to bear all other costs, including shipping fees back to Savetify. No store credit will be issued for initial shipping fees paid.
If buyer placed an order with free shipping, the shipping cost of that order will be deducted from the store credit if buyer chooses to return the order.
Please do not send used items back to us unless we specifically inform you to do so. If we receive an item that is deemed unacceptable, you will need to arrange and cover all costs of fixing and shipping back to you.
Savetify reserves the right not to accept returns due to:
- goods not having their original packaging
- goods or packaging damaged
- Proof of wear on the goods
We may also deduct from your store credit an amount which equates to the costs incurred by us for restoring the product back to its original condition.
Store Credit
Store credit have a validity of 2 years from the date of issuance.
Freight Forwarders and Shipping Timeline
We will use Fedex for our all our overseas shipping. We use them because they have a customer support system and are reputable for shipping packages all over the world. The timeline provided upon check-out is an estimation only. A tracking link will be sent for you to accurately check the status of your package. We have no control on your package after it leaves our store. Buyers will have to call their local fedex office's customer support hotline should there be a problem with the delivery. Inlinex will not be held responsible for failed delivery due to reasons beyond its control.
Change of Address
If you are using PayPal, we do not allow change of address after the order is made. We will allow cancellation. However, fees paid to PayPal will not be refunded.
Fraud Prevention
In order to make shopping safer for our customers, we may be sending you an email and/or Whatsapp to verify the authenticity of the purchase if
- Billing address ZIP or postal code isn't available or does not match with credit card's registered address.
- Credit card's holder name does not match with Shipping addressee.
- Billing address and Credit card's address wasn't available or does not match.
- Multiple attempts were made to purchase with your credit card.
- IP address does not match the location of where the transaction was made